Frequently Asked Questions

Will my private information/profile be viewable by the public?

No, your private information and profile will only be viewable by KeYu registered members, who will also need to be logged into the website in order to view your profile.
Your profile will never appear in search engines such as Google, Yahoo, nor will it be accessible by the public.

Can I take my profile offline and unsubscribe after I sign up?

Yes, you certainly can, there is a 'Take my profile offline' button on the Settings page, simply click on that to take your profile offline and unsubscribe from the website. Once it's been taken offline, no one, not even other members will be able to find, access or view your profile.

Will you give out my private information to marketing companies?

We will never sell, trade or otherwise disclose your personal information, email address, or any other information you provide us. We may, in extreme cases, be legally required to disclose information (such as by court order), in which case we will do so. For more info, please read our Privacy Policy.

What sort of email notifications will I receive after I sign up?

We do send you system notices to the email address you entered when you Registered. e.g. When another site member sends a Wink or Message to you, our system notifies you via email.
You can opt-out of notifications and emails at any time by going to the Settings->Notifications page and edit your preferences.

Is it free to sign up?

Yes, it's free to sign up as a basic Member.
As a basic Member you may do the following for free:
Send and Receive winks
Perform searches
View other members' profiles
Add members to your Favorites
Send and Reply to any Full Member who have already initiated contact with you

If you wish to initiate contact with other members by sending messages or viewing collect messages sent by them to express your interest, you will have to upgrade your account to a Full Member.
To upgrade your account, click on the 'Credits' link located at the top of the page when you are logged into your account.
Credits will never expire while your account is online or offline.

How do I use this website on my iPhone?

While your smart phone is connected to the Internet via 3G or wifi, bring up the web browser, in the URL bar, type in '' and hit GO, it should take you to the KeYu mobile site, and all the web pages should be nicely formatted on the phone. On the iPhones, the site is best to be viewed in landscape mode.

How do I grant access to other members to view my private photos?

To grant access to a member of the site, simply log onto the site first, then go to that member's profile, and click on the Send a wink button. Under Select a wink message, select 'I've granted you access to view my private photos, wink me back if you like them :)', then click on Send Wink, once the wink message has been confirmed sent, then you've successfully granted access to that member, this will also send a notification message to the other member depending on their notification settings, and he or she will be able to access your private photos from their message inbox.

What will my credit card statement say if I purchase Credits?

Your credit card will be charged as 'C Z Tech Ltd', the company that owns the website, the name of the website will never appear on your credit card statements when purchasing KeYu Credits, as we want to be as discreet as possible.

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